Meet Our Client Services Team

The Client Services team at Hedgepoint Global Markets supports you in all daily operations and customer interactions. We aim to customize every interaction to meet your specific needs.

We are here to support you at every stage of your engagement with Hedgepoint, from onboarding to day-to-day operations assistance. Every member of the team is committed to providing high-quality support.

Each member is committed to providing reliable assistance, combining technical expertise with an empathetic approach to build a strong, trustworthy partnership.

Human-Centric in a Digital World

At Hedgepoint Global Markets, our vision focuses on creating a balanced customer experience where technology enhances human interaction, not replaces it. We combine advanced digital tools with a deeply personal engagement ethos.

Forward-Thinking Approach

We pride ourselves on our forward-thinking approach, where technology and innovation are key drivers of success. Our aim is to ensure that our digital advancements always complement, rather than overshadow, human connection.

Committed to Excellence

In a rapidly evolving digital landscape, we remain steadfast in our commitment to provide individualized, human-focused support throughout your entire journey with us. Each client receives costumized assistance that adapts to their specific requirements.

 

How we can help

Client-centricity is at the heart of everything we do. Our team is ready to assist our clients in every step of the way.

Feedbacks 

I am really glad you are here to help, because I would't be able to do it without your assistance!
BRZ Coffee Company
Thank youy all got explaining the onboarding process and the ECP prerequisites. It will now be easier for me to convey this information internally
BRZ Grains Company
When I Initially opened the forms, I had numerous doubts, but to my surprise, they turned out to be quite straightforward to complete. I'm grateful for your assistance in this matter.
BRZ Grains Company

Contact our Team

Scan the QR CODE to contact our team

Elaine Carvalho 

Client Services Coordinator 

Bruna Pitoreli

Client Services Analyst

Sofia Prado

Client Services Analyst 

Nathalia Andrade

Client Services Analyst

Paula Rebequi

Junior Client Services Analyst

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